Business Terms and Conditions

Overview

These Terms and Conditions ("Terms") govern all business relationships, projects, and transactions between ShakespeareGhostwriting.com and its clients ("Author," "Client," or "you").

By engaging our services, you acknowledge that you have read, understood, and agreed to these Terms.

1. General Terms

• You must be of legal age to purchase or contract any of our services.
• By submitting an order, signing a contract, or making payment, you confirm acceptance of these Terms in full.
• ShakespeareGhostwriting.com provides independent publishing assistance services to authors and content creators.
• We are not a publishing house, literary agent, or reseller of third-party publishing rights.

2. Definitions

• Website: All online content and functionality under the domain ShakespeareGhostwriting.com.
• Client / Author: Any person or entity purchasing or using the Company's services.
• Company: ShakespeareGhostwriting.com, an independent publishing services provider.
• Product / Service: Any deliverable, consulting, or publishing-related service offered by the Company.
• Vendor / Partner: A trusted third party contracted by the Company for specific project tasks (e.g., printing, ad placement, or design).

3. Company Disclaimer

• ShakespeareGhostwriting.com is an independent publishing assistance company.
• We assist authors in preparing, formatting, and publishing their works through various self-publishing platforms such as Amazon Kindle Direct Publishing (KDP), Barnes & Noble Press, and others.
• We are not affiliated with, endorsed by, or associated with Amazon, Barnes & Noble, or any third-party retailer.
• All platform names, trademarks, and logos mentioned are the property of their respective owners.
• All services are fee-based; authors retain full copyright and ownership of their work unless otherwise agreed in writing.
• We do not guarantee book sales, rankings, awards, or specific commercial outcomes.

4. Scope of Services

We offer professional publishing and creative services that may include, but are not limited to:

• Manuscript editing, proofreading, and formatting.
• Cover and interior design.
• ISBN setup and copyright registration assistance.
• Publishing and distribution support on third-party platforms.
• Author branding, website creation, and marketing consultation.
• Digital marketing campaigns and promotional outreach.

Each service is delivered according to a signed agreement or work order specifying fees, timelines, and deliverables.

5. Payment Terms

• All payments are processed through secure, verified payment partners.
• Full payment or an approved payment plan must be completed before project initiation.
• Payment confirms your acceptance of these Terms and authorizes the Company to begin work.
• Declined or reversed payments will pause all active services until resolved.

6. Refund and Cancellation Policy

6.1 Refund Eligibility

• Refunds are available only if no work has begun and no deliverables have been created.
• Once editing, consultation, or project preparation starts, payments become non-refundable.
• Refunds are not applicable if the client cancels after project commencement.
• Administrative and setup fees are non-refundable in all cases.

6.2 Non-Refundable Services

The following services are non-refundable once initiated:

• Editing, design, formatting, or typesetting.
• ISBN or distribution setup.
• Marketing, advertising, or PR campaigns.
• Any third-party or vendor-based service fees.

7. Chargeback Policy

• All payments are final after project initiation.
• Filing a chargeback after work begins constitutes breach of contract.
• In such cases, the Company may:
  • Suspend all current and future projects,
  • Seek recovery of the project amount and associated legal or administrative costs, and
  • Report misuse to payment processors or legal authorities.
• The Company keeps complete transaction and communication records to validate all work.

8. Author Responsibilities

• Provide complete, accurate, and lawful content for all submitted manuscripts or materials.
• Ensure ownership or authorization for any third-party materials used.
• Cooperate promptly with project managers and respond to revision or approval requests.
• The Author bears sole legal responsibility for submitted content.

9. Intellectual Property

• Authors retain complete ownership and copyright over their manuscripts and materials.
• The Company may use limited content (e.g., cover images or book titles) for promotional or testimonial purposes unless the Author opts out in writing.
• The Author grants the Company a non-exclusive, temporary license to use materials solely for fulfilling the contracted services.

10. Service Delivery and Timelines

• Project timelines vary depending on service type, scope, and client responsiveness.
• Time estimates are provided in good faith and are not guaranteed.
• Delays caused by incomplete materials or external factors may extend project completion dates.

11. Limitation of Liability

• The Company is not liable for indirect, incidental, or consequential damages related to project outcomes.
• We do not guarantee book sales, chart rankings, or commercial results.
• Liability for direct damages is limited to the total amount paid for the specific service.

12. Confidentiality

• Both parties agree to protect confidential and proprietary information.
• Client data and manuscripts are never shared externally except for necessary fulfillment or legal compliance.
• All staff and contractors are bound by non-disclosure agreements.

13. Marketing and Advertising Compliance

• Marketing results may vary and depend on factors outside the Company's control.
• All advertising activities are conducted in accordance with Google Ads policies, ensuring transparency, accuracy, and honesty in representations.
• The Company does not make misleading, exaggerated, or unverifiable claims about outcomes.
• All ad copy, content, and offers comply with Google's Misrepresentation, Unacceptable Business Practices, and Transparency standards.

14. Data Privacy

• Personal information is processed according to our Privacy Policy, in compliance with GDPR, CCPA, and Google Ads data safety requirements.
• We do not sell, rent, or misuse personal data for unauthorized purposes.
• Authors may request data deletion or updates at any time by contacting our support team.

15. Termination

• The Company may terminate services due to non-payment, misconduct, or policy violations.
• Upon termination, any unpaid balance becomes immediately due.
• No refunds will be provided for completed or in-progress services.
• The Author may terminate the agreement in writing, but fees for completed work remain payable.

16. Legal Terms

• Dispute Resolution: Both parties agree to attempt resolution through written communication or mediation before pursuing legal action.
• Indemnification: The Author agrees to indemnify and hold harmless ShakespeareGhostwriting.com against any claims resulting from submitted content or third-party disputes.
• Force Majeure: The Company is not liable for delays caused by events beyond its control (e.g., natural disasters, power outages, regulatory actions).
• Governing Law: These Terms are governed by the laws of the State of Wyoming, USA.
• Jurisdiction: All disputes shall be resolved under the exclusive jurisdiction of the courts of Laramie County, Wyoming.

17. Acceptance of Terms

• By accessing our website, submitting an order, or making a payment, you agree to be legally bound by these Terms and Conditions.
• If you do not accept these Terms, please discontinue the use of our services.

18. Updates to Terms

• The Company may modify these Terms from time to time to reflect operational, legal, or regulatory updates.
• Updated versions will be posted on our website.
• Continued use of our services constitutes acceptance of the revised Terms.

19. Disclaimer

• ShakespeareGhostwriting.com is an independent service provider offering publishing assistance and consulting to authors and content creators.
• We are not affiliated, endorsed, or connected with Amazon, Kindle Direct Publishing (KDP), Barnes & Noble, or any third-party platform.
• All third-party names, trademarks, and logos are used for descriptive purposes only and remain the property of their respective owners.
• Publishing outcomes depend on various factors such as market conditions, book quality, target audience, and author engagement.
• Use of our website and services is solely at your own discretion and risk.

20. Contact Information